The participant from Chile has confronted a delay in his withdrawal approach since August 13th Along with the On line casino blaming it within the exterior supplier. The participant stopped responding to our concerns and opinions, so we turned down the grievance.
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following publishing the right documents a number of situations, like a reissued financial institution card and linked statements, the account was sooner or later verified. The withdrawal was productively processed, as well as the grievance was marked as solved by us.
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We questioned the player regarding the updates However they stopped responding to our messages, For that reason, we rejected the criticism.
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We had asked the On line casino to explain the situation and they verified that the player's account were efficiently verified on January 12, 2024. The On line casino then proceeded to course of action the participant's withdrawal, and all Earlier asked for withdrawals were effectively finished. The participant experienced confirmed the resolution of The difficulty plus the grievance were marked as 'settled'.
Keep to the verification approach, which may include clicking on a confirmation link despatched to your e mail.
The player from Chile wished to near his account at an online On line casino, however the casino demanded intensive private information and facts in website advance of closing the account. Regardless of requests via chat and e mail, the On line casino had not blocked the account. The player refused to deliver own information on account of mistrust and anxiety of misuse for advertising applications.